{"id":2088,"date":"2025-02-06T16:06:27","date_gmt":"2025-02-06T16:06:27","guid":{"rendered":"https:\/\/southviewmed.com\/?page_id=2088"},"modified":"2025-05-02T15:17:50","modified_gmt":"2025-05-02T15:17:50","slug":"patient-resources","status":"publish","type":"page","link":"https:\/\/southviewmed.com\/?page_id=2088","title":{"rendered":"Patient Resources"},"content":{"rendered":"\n<h1>\n\t\tPatient Resources\n\t<\/h1>\n<h3>\n\t\tAppointment Scheduling\n\t<\/h3>\n\t<p>To schedule an appointment with our office please reach out to your physicians office their number can be found on the Our Physicians page.\u00a0 \u00a0<\/p>\n<p>If you are new to our practice or just looking to get established, please call (205) 933-4640, and the operator will direct you to the correct location.<\/p>\n<p>If you need to cancel or reschedule your appointment, don&#8217;t hesitate to get in touch with your physician&#8217;s office.<\/p>\n<h3>\n\t\tSame-Day Appointments\n\t<\/h3>\n\t<p>If possible it is best to schedule your appointments ahead of time with your physician.\u00a0 However, we understand that situations may arise that you may need to see your physician same day.\u00a0 While we do offer some same day appointments it is important to remember that we may not be able to get you into your physician, but we will work to get you scheduled and seen as fast as possible.\u00a0\u00a0<\/p>\n<h6>\n\t\tPreperation for your appointment\n\t<\/h6>\n\t<p>For your appointment, we ask that you please arrive 15 minutes early to allow time for check-in and to update your account information.\u00a0 Be sure to have a complete list of any medications that you are on, so that we can make sure to update your chart.\u00a0\u00a0<\/p>\n<p>Depending on the appointment type there may be other preperations that need to be made.\u00a0 \u00a0You can check out our FAQ page if you have any questions about certain procedures.<\/p>\n\t<h2>Self Check-In Kiosks<\/h2>\n\t<h4>Why a kiosk?<\/h4>\n<ul>\n<li>Smoother check-in process<\/li>\n<li>Shorter times in the waiting room<\/li>\n<li>Real-time information regarding copays, deductibles, and insurance.<\/li>\n<li>More time spent on you and not the paperwork.<\/li>\n<\/ul>\n<h4>What do I need to know?<\/h4>\n<ul>\n<li>Nothing has really changed!<\/li>\n<li>No need to wait in line to talk with someone at the front desk.<\/li>\n<li>Make sure to have your Drivers License and Insurance Card.<\/li>\n<li>Co-Pays and Balances can be paid at the kiosk with a debit or credit card.<\/li>\n<li>Our staff is still around if you need assistance.<\/li>\n<\/ul>\n\t<iframe loading=\"lazy\" title=\"vimeo-player\" src=\"https:\/\/player.vimeo.com\/video\/821336524?h=66b73d107a\" width=\"640\" height=\"360\" frameborder=\"0\"    allowfullscreen><\/iframe>\n\t\t\t\t\t\t\t\t\t\t<h4 tabindex=\"0\">What if I dont want to use a kiosk?<\/h4>\n\t\t\t\t\t<p>While you are more then welcome to check in with one our front desk staff, the utilization of kiosk allows for us to reduce your time in the waiting area, and streamline the check-in process.\u00a0\u00a0<\/p>\n\t\t\t\t\t\t\t\t\t\t<h4 tabindex=\"0\">I prefer to see and talk with a real person?<\/h4>\n\t\t\t\t\t<p>We love that you want to talk with our staff, and they love to interact with you as well.\u00a0 The new process for check-in allows for us to focus on you where before we had to ensure that all your information and insurance was correct.\u00a0 This new system allows for us to better take care of you, and get you back to your day.\u00a0\u00a0<\/p>\n\t\t\t\t\t\t\t\t\t\t<h4 tabindex=\"0\">Is my privacy protected?<\/h4>\n\t\t\t\t\t<p>Privacy and security are things that we take very seriously.\u00a0 The new check-in system is fully HIPAA compliant, and all your data is fully encrypted allowing for us to ensure even more protection then before.\u00a0\u00a0<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>Patient Resources Appointment Scheduling To schedule an appointment with our office please reach out to your physicians office their number can be found on the Our Physicians page.\u00a0 \u00a0 If you are new to our practice or just looking to get established, please call (205) 933-4640, and the operator will direct you to the correct [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_uag_custom_page_level_css":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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