{"id":1841,"date":"2025-02-04T20:55:26","date_gmt":"2025-02-04T20:55:26","guid":{"rendered":"https:\/\/southviewmed.com\/?page_id=1841"},"modified":"2025-02-10T17:21:52","modified_gmt":"2025-02-10T17:21:52","slug":"contact-copy","status":"publish","type":"page","link":"https:\/\/southviewmed.com\/?page_id=1841","title":{"rendered":"FAQ"},"content":{"rendered":"\n<h1>\n\t\tFAQ\n\t<\/h1>\n\t<p>Here are some commonly asked questions about the practice and procedures completed.<\/p>\n<h2>\n\t\tGeneral FAQs\n\t<\/h2>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-0\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-0\">Where Is Your Office Located?\u200b<\/a>\n\t\t\t\t\t<p><b>Main Campus:<\/b>\u00a0Southview Medical Group, P.C. is located in Office Building 3 on the campus of St. Vincents Hospital. The main office can be reached by telephone at (205) 933-4640.<\/p>\n<p><b>119 Campus:<\/b>\u00a0\u00a0Southview Medical Group, P.C. is located at\u00a07191 Cahaba Valley Rd.<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-1\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-1\">Where Should I park?<\/a>\n\t\t\t\t\t<p>Parking for Southview Medical Group is located in the Parking Garage attached to Professional Building 3. The Patient entrance is directly off St. Vincents Drive<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-2\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-2\">What is my doctors suite number?<\/a>\n\t\t\t\t\t<p>The suite for all doctors are noted on the physician information page.\u00a0Click on\u00a0the name of the doctor you are seeing for information.<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-3\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-3\">What time do the physician office phone lines open?<\/a>\n\t\t\t\t\t<p>Phone lines are open from 8:30 am to 4:00 pm<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-4\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-4\">Where can I find information on the insurance carriers accepted by Southview Medical Group?<\/a>\n\t\t\t\t\t<p>Here are a few web sites that you can visit:<\/p>\n<p>Blue Cross Blue Shield plans\u00a0<a href=\"http:\/\/www.bcbs.com\/\" target=\"_blank\" rel=\"noopener\">http:\/\/www.bcbs.com<\/a><\/p>\n<p>Aetna plans\u00a0<a href=\"http:\/\/www.aetna.com\/\" target=\"_blank\" rel=\"noopener\">http:\/\/www.aetna.com\/<\/a><\/p>\n<p>Viva, Health Strategies,UMWA, Drummond\u00a0<a href=\"http:\/\/www.vivahealth.com\/\" target=\"_blank\" rel=\"noopener\">http:\/\/www.vivahealth.com<\/a><\/p>\n<p>Health Choice\u00a0<a href=\"http:\/\/www.healthchoiceofalabama.com\/\" target=\"_blank\" rel=\"noopener\">http:\/\/www.healthchoiceofalabama.com\/<\/a><\/p>\n<p>Private Health Care System\u00a0<a href=\"http:\/\/www.phcs.com\/\" target=\"_blank\" rel=\"noopener\">http:\/\/www.phcs.com<\/a><\/p>\n<p>United Health Care, Medicare Complete\u00a0<a href=\"http:\/\/www.unitedhealtcareonline.com\/\" target=\"_blank\" rel=\"noopener\">http:\/\/www.unitedhealtcareonline.com\/<\/a><\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-5\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-5\">Do you validate parking tickets?<\/a>\n\t\t\t\t\t<p>Due to change in Hospital policy, Southview is no longer able to validate parking tickets.<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-6\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-6\">Flu Shot Availability?<\/a>\n\t\t\t\t\t<p>Seasonal flu vaccine will be available to our patients with scheduled appointments. Please check this site for special dates and times.<\/p>\n<h2>\n\t\tProcedures FAQs\n\t<\/h2>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-0\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-0\">What preparations do I need to make for a Cardiac Stress Test?\u200b<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-0\" tabindex=\"-1\"><i title=\"Expand\">Expand<\/i><\/a>\n\t\t\t\t\t<p>When scheduled for this test the patient must have no food or drink for 4 hours prior to the test.<\/p>\n<p>Patients having the treadmill GXT must be caffeine free for 12 hours prior to the test.<\/p>\n<p>Patients having the Regadenosine must be caffeine free for 24 hours prior to the test.<\/p>\n<p>The entire test will take 2 \u00bd to 3 hours.<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-1\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-1\">What preparations do I need to make for a CT?\u200b<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-1\" tabindex=\"-1\"><i title=\"Expand\">Expand<\/i><\/a>\n\t\t\t\t\t<p>When scheduled for a CT of the abdomen\/pelvis or a &#8220;contrast&#8221; study, the patient must have no food or drink for 4 hours prior to the test.<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-2\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-2\">What preparations do I need to make for an Ultrasound?\u200b<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-2\" tabindex=\"-1\"><i title=\"Expand\">Expand<\/i><\/a>\n\t\t\t\t\t<p>When scheduled for an Ultrasound of the abdomen, liver, gallbladder, or aorta, the patient must have no food, or drink after 12:00 am (midnight) prior to the test.<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-3\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-3\">What time does your lab and x-ray department open?\u200b<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-3\" tabindex=\"-1\"><i title=\"Expand\">Expand<\/i><\/a>\n\t\t\t\t\t<p>The Lab and X-Ray departments are open from 7:30 am until 4:30 pm Monday through Friday. All patients must sign in at the front desk before services are rendered.<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-4\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-4\">Lab Results<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-4\" tabindex=\"-1\"><i title=\"Expand\">Expand<\/i><\/a>\n\t\t\t\t\t<p>Southview Medical Group P.C. is now releasing all lab results and imaging studies to the patient portal as soon as they are available.\u00a0 It is important to understand that you may see your results prior to your providers opportunity to contact you.\u00a0 We encourage you to allow time for these results to be evaluated by your provider, especially if you are viewing them after hours.\u00a0 Please note that a provider will contact you if there are any concerning results.\u00a0 We appreciate your understanding in this matter.<\/p>\n<h2>\n\t\tHave more questions?\n\t<\/h2>\n\t<p>Don&#8217;t hesitate to contact our office if you still have questions regarding a procedure or billing questions or if you need to schedule an appointment.\u00a0 Our staff is here from 08:30 AM to 04:30 PM, Monday through Friday.<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>FAQ Here are some commonly asked questions about the practice and procedures completed. General FAQs Where Is Your Office Located?\u200b Main Campus:\u00a0Southview Medical Group, P.C. is located in Office Building 3 on the campus of St. Vincents Hospital. The main office can be reached by telephone at (205) 933-4640. 119 Campus:\u00a0\u00a0Southview Medical Group, P.C. is [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_uag_custom_page_level_css":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"plain-container","ast-site-content-layout":"normal-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1841","page","type-page","status-publish","hentry"],"aioseo_notices":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"gjaspering@southviewmed.com","author_link":"https:\/\/southviewmed.com\/?author=1"},"uagb_comment_info":0,"uagb_excerpt":"FAQ Here are some commonly asked questions about the practice and procedures completed. General FAQs Where Is Your Office Located?\u200b Main Campus:\u00a0Southview Medical Group, P.C. is located in Office Building 3 on the campus of St. Vincents Hospital. The main office can be reached by telephone at (205) 933-4640. 119 Campus:\u00a0\u00a0Southview Medical Group, P.C. is&hellip;","_links":{"self":[{"href":"https:\/\/southviewmed.com\/index.php?rest_route=\/wp\/v2\/pages\/1841","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/southviewmed.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/southviewmed.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/southviewmed.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/southviewmed.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1841"}],"version-history":[{"count":4,"href":"https:\/\/southviewmed.com\/index.php?rest_route=\/wp\/v2\/pages\/1841\/revisions"}],"predecessor-version":[{"id":2164,"href":"https:\/\/southviewmed.com\/index.php?rest_route=\/wp\/v2\/pages\/1841\/revisions\/2164"}],"wp:attachment":[{"href":"https:\/\/southviewmed.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1841"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}